Gateway Holistic is a dedicated care group that specializes in providing personalized complex care support for individuals with developmental disabilities, including Autism, epilepsy, unique gene deletion, cerebral palsy, and more. Our services include in-home and out-of-home respite care, transitional and supported living facilities, community access programs, and 24-hour care at our Edmonton facility.

Our core values include respect, trust, integrity, cultural competence, and empathy. We prioritize treating each individual with utmost regard, ensuring reliability in our services, maintaining honesty in all actions, embracing diversity through culturally sensitive care, and fostering a supportive environment where everyone feels valued.

At Gateway Holistic Care Group, your privacy is our priority. This policy outlines how we collect, use, and protect your personal information.

Information Collection and Use

We collect personal information such as names, contact details, and other relevant data only when voluntarily provided by you through forms on our website or during service registration. This information is used solely to provide and improve our services, respond to inquiries, and fulfill service agreements.

Data Storage and Security

Your personal information is securely stored in compliance with applicable laws and industry standards. We use appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, or disclosure.

Sharing of Information

We respect your privacy and do not share your personal information with third parties. The information you provide is used exclusively by Gateway Holistic Care Group for the purposes stated above.

Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices or applicable regulations. We encourage you to review it regularly.

For any questions or concerns about this policy, please contact us at management@gateway-holistic.com.

Yes, we partner with agencies to deliver exceptional care to families and children. We work directly with caseworkers to ensure all care needs are met efficiently. Additionally, we offer direct billing to alleviate financial stress for families.

We cater to individuals with developmental disabilities and complex needs. Whether it's Autism, epilepsy, cerebral palsy, or any unique condition, our services are designed to offer comprehensive support.

We recognize that no one understands your child better than you do. We collaborate closely with your family to create personalized care plans tailored to meet your child's unique needs. Our dedicated team ensures compassionate and effective care, supporting families every step of the way.

Finding the right kind of respite care can be difficult but with Gateway Holistic we make sure you know exactly what you will be receiving with our services. Here are some of the questions you should consider prior to making that decision:

What kind of background and screening checks can you do on your own for a caregiver?

All Gateway Holistic Caregivers are carefully screened with criminal background checks and vulnerable sector checks. We confirm our Caregivers' educational credentials and verify upon hire and annually, that every nurse is registered and in good standing with their respective College of Nurses. If you hire a caregiver privately, you will need to perform background checks and screening yourself.

If my caregiver is unavailable, who will fill in?

At Gateway Holistic, we ensure there is a replacement when one of our Caregivers becomes unavailable. We believe in continuity of care and will contact you to inform you of a Caregiver change. If you hire a caregiver privately, it may be difficult to find a replacement caregiver depending on how much notice is given.

You are not locked into a long-term contract.

To try out our respite services, just contact us to book a no-obligation trial care consult. We believe in making things easy for you. One of our Care Coordinators will chat with you to assess you or your loved ones needs and design a care plan with you, which will include frequency and duration of care.

Our respite care services provide a temporary break for caregivers, allowing them to recharge and focus on personal needs. At Gateway Holistic, we provide comprehensive support including personal care, professional health services collaboration, light housekeeping, feeding assistance, and sibling care. It's designed to give parents/guardians time to recharge while ensuring their loved ones receive quality care in a nurturing environment.

During their time with us, individuals under our care are offered enriching experiences in new environments, ensuring their well-being and continued growth.

Our Edmonton facility offers round-the-clock out-of-home respite care, including pick-up services from school or home. We provide comprehensive support such as personal hygiene, grooming, oral care, meal preparation, and community outings like grocery shopping and public transport use. This program is designed to foster independence in a supportive environment.

Community access involves taking children into the community to participate in events and activities. This program emphasizes independence and social engagement, teaching children the value of interacting with and contributing to their community under our supportive care.

Our out-of-home care programs are tailored to promote independence and social interaction among children. We offer opportunities for them to experience different living environments and participate in community events and activities, as well as programs that encourage healthy lifestyle choices, including nutrition education and active living initiatives.. This fosters a sense of independence while ensuring they receive the support they need to thrive.

Our goal is to enhance not only physical health but also mental and emotional wellness for all individuals we serve.

At Gateway Holistic, we strive for consistency of care and provide regularly assigned Caregivers. Our goal is to find the perfect match between our clients and Caregivers based on their needs, hobbies, and interests. Caregiver consistency is essential to building strong relationships, and family rapport.

Yes, we prioritize inclusivity and our facilities are wheelchair accessible to cater to all individuals, ensuring they receive care in a comfortable and accommodating environment.

Absolutely! Our staff undergo continuous and comprehensive training, ensuring they're equipped to cater to the unique needs of every individual. This includes specialized skills like G-tube feeding and more.

Our team is culturally sensitive and diverse, speaking over five languages, including French, to ensure effective communication and care for our diverse clientele.

We welcome visitors to explore our facility and understand our offerings better. However, we recommend scheduling a visit in advance to ensure we can accommodate and provide you with a comprehensive tour.

Families can join us on this journey by contacting us directly to discuss their needs and explore how our services can support their loved ones. We invite families to visit our facilities, meet our team, and see firsthand the environment we create for thriving and dignified living.

Other ways to get involved include volunteer and career opportunities, and referrals.

Our Pathway to Independence program is a specialized initiative aimed at empowering individuals with the skills, knowledge, and confidence to lead more independent lives. This program is tailored to each individual's unique needs and potential.

Project HOPE, or "Housing Opportunity for People with Exceptionalities," is a collaborative pioneering initiative by Gateway Holistic and Lang Property Management. We're building a state-of-the-art facility dedicated to offering exceptional care, support, and growth opportunities for individuals with developmental disabilities.